Craffft Civic Literacy Platform

The law runs your life.
It's time you read the code.

Employment contracts. Tenancy agreements. Consumer rights. Parliamentary submissions. The legal system shapes every decision you make โ€” but no one teaches you how it works. Until now.

$350+ Per hour, a lawyer costs
56 Commonwealth nations share your legal system
$0 What this knowledge costs you here
Your most common legal moments
  • ๐Ÿ’ผ Starting a job? Your employer must give you a written agreement. You have the right to seek advice before signing.
  • ๐Ÿ  Renting a flat? Your bond is capped at 4 weeks. Landlords need 24 hours notice to enter. Repairs are their legal obligation.
  • ๐Ÿ›๏ธ Bought something faulty? Under the Consumer Guarantees Act, you're entitled to a repair, replacement, or full refund.
  • โš–๏ธ In trouble with police? You have the right to remain silent and the right to a lawyer before answering any questions.
  • ๐Ÿ“ฑ Being harassed online? The Harmful Digital Communications Act makes serious cyberbullying a criminal offence in NZ.
60โ€“70M
Active court cases pending across Commonwealth nations
47+
Major NZ Acts that directly affect your daily life
0hrs
Dedicated legal literacy taught in most NZ schools
3,940
Hours of English literacy teaching from Year 1โ€“13 in NZ
The Problem

You have a megaphone. You don't yet have a voice.

Social media gives everyone a platform. But a post isn't a submission. A complaint isn't a legal demand. Outrage isn't advocacy. The system doesn't change because you're angry at it โ€” it changes when you understand it well enough to use it.

๐Ÿ˜ถ

The Illusion of Empowerment

Young people today feel heard on social media but powerless in the systems that actually govern their lives โ€” housing, employment, healthcare, justice. The gap between noise and real change is legal literacy.

๐Ÿ’ธ

The Legal Cost Barrier

A single hour with a NZ solicitor costs $250โ€“$500+. Most everyday disputes โ€” a dodgy landlord, an unfair dismissal, a faulty product โ€” have free or low-cost legal remedies that most people simply don't know exist.

๐ŸŽฎ

The Complexity Wall

Legal language is designed for lawyers, not citizens. Dense statutes, Latin maxims, and procedural complexity make most people give up before they start. The system appears unnavigable โ€” but it isn't, once you have a map.

Your Journey

From Passive NPC to Active Citizen

Every person exists somewhere on this spectrum. The goal isn't to become a lawyer โ€” it's to stop being a passive bystander in the system that runs your life.

๐Ÿ™ˆ
Level 1

The Muted Generation

The system feels rigged. You don't know your rights, so you accept whatever happens โ€” bad tenancies, dodgy employers, faulty goods. You feel the game is unfair but can't articulate why.

  • Signed a contract without reading it
  • Didn't know you could dispute that charge
  • Gave up because lawyers cost too much
  • Never heard of the Tenancy Tribunal
๐Ÿ”
Level 2

Finding Your Voice

You understand the basics. You know what a contract requires, what a landlord can and can't do, when you have a consumer claim. You can identify when something is legally wrong โ€” and you have a vocabulary to name it.

  • Know your rights before you sign
  • Can identify a legal breach vs. just unfairness
  • Use free tribunals and dispute services
  • Can draft a formal complaint letter
๐Ÿ—ฃ๏ธ
Level 3

Actioning Your Voice

You're not just defending yourself โ€” you're participating. You understand the legislative process, you can write a select committee submission, and you know how to prompt AI to draft legally sound documents on your behalf.

  • Submit to a parliamentary select committee
  • Use AI to draft demand letters and complaints
  • Understand how a bill becomes law
  • Hold institutions accountable with evidence
Real Scenarios

What are your rights right now?

These are the situations most New Zealanders actually face. Click your situation to find out exactly what the law says โ€” and what to do about it.

๐Ÿ’ผ
I just started a job โ€” what must my employer give me?
Employment Relations Act 2000 ยท Minimum Wage Act 1983 ยท Holidays Act 2003
โ–ผ
  1. You must receive a written employment agreement before you start work โ€” verbal agreements are not sufficient for most terms.
  2. You have the right to take a reasonable period to seek independent advice before signing anything.
  3. Your employer must pay you at least the minimum wage ($23.15/hr for adults as of 2024 โ€” confirm current rate at employment.govt.nz).
  4. After 12 months you earn 4 weeks annual leave, 10 days sick leave, and 11 public holidays โ€” these cannot be contracted away.
  5. During a 90-day trial period (if included), you can be dismissed without the full unjustified dismissal process โ€” but the trial period clause must be in writing before day one.
  6. Your employer has a legal good faith obligation to be active and constructive in your employment relationship โ€” not just honest, but genuinely engaged.
๐Ÿ 
My landlord is refusing to do repairs / gave me no notice before entering
Residential Tenancies Act 1986 (amended 2021) ยท Tenancy Tribunal
โ–ผ
  1. Your landlord must keep the property in a reasonable state of repair โ€” this is a legal obligation, not a courtesy.
  2. Landlords must give at least 24 hours written notice before entering โ€” except in genuine emergencies. Entering without notice is an unlawful act.
  3. Your bond is capped at 4 weeks rent and must be lodged with Tenancy Services (not kept by your landlord).
  4. Landlords cannot increase rent more than once every 12 months and must give 60 days notice.
  5. To end a periodic tenancy, landlords must give 63 days notice (with valid grounds) โ€” you only need 28 days notice to leave.
  6. File a dispute with the Tenancy Tribunal for free โ€” this resolves most tenancy disputes without a lawyer.
๐Ÿ›๏ธ
I bought something faulty and the shop won't refund me
Consumer Guarantees Act 1993 ยท Fair Trading Act 1986 ยท Disputes Tribunal
โ–ผ
  1. Under the Consumer Guarantees Act 1993, goods sold in trade must be of acceptable quality, fit for purpose, and match their description โ€” regardless of what any "no returns" sign says.
  2. If a product fails, you are entitled to a repair, replacement, or refund. Which remedy depends on whether the failure is major or minor.
  3. For a major failure (product can't be fixed, is substantially different from what was described), you can reject the product and demand a full refund.
  4. Send the retailer a written notice specifying the fault and the remedy you're requesting โ€” keep a copy.
  5. If they refuse, file a claim with the Disputes Tribunal (handles claims up to $30,000). No lawyers required.
  6. For misleading advertising or deceptive conduct, complain to the Commerce Commission under the Fair Trading Act.
๐Ÿš”
I've been stopped / arrested by police โ€” what are my rights?
NZ Bill of Rights Act 1990 ยท Crimes Act 1961 ยท Criminal Procedure Act 2011
โ–ผ
  1. You have the right to remain silent. You are not required to answer police questions (beyond your name and address in some situations). Silence cannot be used against you.
  2. You have the right to be told why you are being arrested. If you aren't told, ask clearly: "Am I under arrest? What is the reason?"
  3. You have the right to consult a lawyer without delay โ€” and before answering any questions. Ask for duty solicitor or your own lawyer immediately.
  4. Police can search you without a warrant only in specific circumstances (reasonable grounds to believe you have a weapon, or certain drug offences).
  5. If you're detained at a station, do not sign anything until you've spoken to a lawyer.
  6. If your rights are breached, evidence obtained illegally can be excluded from court under the Evidence Act 2006.
๐Ÿ“ฑ
Someone is harassing or bullying me online
Harmful Digital Communications Act 2015 ยท Privacy Act 2020
โ–ผ
  1. The Harmful Digital Communications Act 2015 makes it a criminal offence to post digital content that causes serious emotional distress.
  2. Contact Netsafe (the approved agency) first โ€” they can contact platforms directly to have harmful content removed, often within 24โ€“48 hours.
  3. Netsafe can facilitate mediated resolutions between you and the person harassing you โ€” free of charge.
  4. If Netsafe cannot resolve it, you can apply to the District Court for a "take-down order" or "cease and desist order."
  5. Criminal prosecution is available for the most serious cases โ€” causing harm with intent carries up to 2 years imprisonment.
  6. If personal information is being shared without consent, file a complaint with the Privacy Commissioner under the Privacy Act 2020.
๐Ÿค
I've been discriminated against โ€” at work, at school, or getting services
Human Rights Act 1993 ยท NZ Bill of Rights Act 1990
โ–ผ
  1. The Human Rights Act 1993 prohibits discrimination on 13 grounds including: sex, race, disability, religion, sexual orientation, age, and political opinion.
  2. Discrimination is unlawful in employment (hiring, promotion, dismissal), education, access to services, and accommodation.
  3. Document everything โ€” dates, what was said, who witnessed it. Keep records of any written communications.
  4. File a complaint with the Human Rights Commission โ€” they offer free conciliation services to resolve most complaints without going to tribunal.
  5. If conciliation fails, the matter goes to the Human Rights Review Tribunal which can award significant compensation.
  6. For discrimination by a government agency, you can also pursue a remedy under the NZ Bill of Rights Act 1990 (Baigent's Case โ€” the Crown can be held liable for rights breaches).
The Legal Map

Six types of law that shape your everyday life

Law isn't one monolithic thing โ€” it's a collection of systems, each governing a different part of life. Here are the six most relevant branches for everyday New Zealanders.

โš–๏ธ
๐Ÿ”ด High cost if ignored

Criminal Law

The Crown prosecutes on behalf of society. If convicted, you can lose your freedom. You always have the right to a lawyer โ€” and if you can't afford one, legal aid exists.

Key Act Crimes Act 1961 โ€” defines every serious offence in NZ, from theft to homicide.
๐Ÿ“„
๐ŸŸก Know before you sign

Contract Law

Any time you agree to exchange something of value โ€” money, work, goods โ€” you're in a contract. Verbal contracts can be binding. Written ones are easier to enforce.

Landmark Case Carlill v Carbolic Smoke Ball (1893) โ€” an ad can be a binding legal offer to the world.
๐Ÿ 
๐ŸŸก Most renters don't know this

Tenancy & Property Law

Your rights as a tenant are strong in NZ. Landlords have obligations around repairs, notice, bond, and entry. The Tenancy Tribunal resolves disputes for under $200.

Key Act Residential Tenancies Act 1986 (2021 amendments) โ€” heavily updated to protect tenants.
๐Ÿ’ผ
๐ŸŸข Strong employee protections

Employment Law

NZ has world-leading good faith employment obligations. You cannot be fired without genuine reason. You have mandatory leave entitlements that cannot be removed by contract.

Key Act Employment Relations Act 2000 โ€” good faith is a legal requirement, not just nice to have.
๐Ÿ›’
๐ŸŸข You have more rights than you think

Consumer Law

Every product and service sold in NZ comes with legal guarantees. "No refunds" signs are often illegal. If goods are faulty, you have a right to remedy โ€” full stop.

Key Act Consumer Guarantees Act 1993 โ€” no-fault product guarantees regardless of warranty terms.
๐Ÿง‘โ€โš–๏ธ
๐Ÿ”ด Affects every NZ family

Family Law

Relationship property, child custody, protection orders, and adoption are all governed by a family-specific legal system designed to be less adversarial than other courts.

Key Act Property (Relationships) Act 1976 โ€” live together for 3+ years and you have property rights.
The Real Cost

What happens when you don't know your rights

Legal literacy isn't just about justice โ€” it's about money. Most disputes have free or near-free resolution pathways. Most people don't use them because they don't know they exist.

๐Ÿ˜ฐ

Without Legal Literacy

Lawyer (just to understand your situation) $350โ€“$500/hr
Litigation through High Court $30,000โ€“$150,000+
Time lost researching without guidance 20โ€“100+ hrs
Wrongful dismissal โ€” just walked away $0 recovered
Faulty goods โ€” accepted "no refunds" $0 recovered
๐Ÿ˜Œ

With Legal Literacy

Employment Relations Authority (mediation) Free
Tenancy Tribunal filing fee $20โ€“$180
Disputes Tribunal (up to $30,000 claim) $45โ€“$180
Human Rights Commission conciliation Free
Community Law Centre advice Free
AI + Legal Literacy

Your AI Co-Counsel

AI can translate dense legal jargon into plain English in seconds โ€” but only if you understand enough to catch it when it gets something wrong. That's the double-edged sword: AI magnifies legal literacy, it doesn't replace it.

AI Legal Assistant โ€” Example Conversation
You
My landlord is trying to keep my bond because of "normal wear and tear." Is that legal?
AI Co-Counsel
No โ€” under the Residential Tenancies Act 1986, landlords cannot deduct from a bond for normal wear and tear. That term means the gradual deterioration from regular use: scuffed paint, minor carpet wear, small marks. They can only deduct for damage beyond that. If your landlord is claiming bond for normal wear and tear, you can dispute it with the Tenancy Tribunal. Would you like help drafting a response?
You
Yes โ€” can you draft a letter I can send them?
AI Co-Counsel
Of course. Here's a formal letter citing Section 40 of the RTA and requesting return of the full bond within 5 working days or you will file with the Tenancy Tribunal...
โš ๏ธ Important: AI gives you a starting point, not legal advice. Always verify key claims against the actual legislation (legislation.govt.nz) or a registered legal professional for serious matters. Foundational legal literacy is what makes you able to trust โ€” or challenge โ€” what the AI tells you.
  • ๐Ÿ“

    Draft Demand Letters

    Prompt AI to write a formal legal demand referencing the correct NZ Act and clause. A well-structured letter from an informed person often resolves disputes before tribunal.

  • ๐Ÿ”

    Decode Any Contract

    Paste any clause and ask "what does this actually mean for me?" AI can explain terms in plain English โ€” but you need the base knowledge to evaluate its answer.

  • ๐Ÿ›๏ธ

    Write Parliamentary Submissions

    AI can summarise a 200-page bill and help you write a structured submission to a select committee. Your voice counts in the room where laws are made.

  • โš–๏ธ

    Understand Case Law

    Ask "explain Donoghue v Stevenson and why it matters for my situation." The cases that define your rights become accessible, not buried in legal databases.

  • ๐Ÿ—บ๏ธ

    Navigate the Court System

    "Which court do I go to for a $4,000 dispute with a builder?" AI maps the system โ€” Disputes Tribunal, Employment Authority, Tenancy Tribunal โ€” to your specific situation.

The Court System

NZ's court hierarchy โ€” plain and simple

Most disputes never go near a courtroom. But knowing where they would go โ€” and that there are free tribunals at the bottom of the ladder โ€” changes how you approach every conflict.

Supreme Court of New Zealand
Tier 5 โ€” Apex
NZ's final court of appeal since 2004. Hears ~35 cases/year. Leave required. Wellington.
Court of Appeal
Tier 4 โ€” Appellate
Panels of 3โ€“5 justices review High Court decisions. Most litigants' final stop.
High Court
Tier 3 โ€” Superior
Serious criminal trials (murder/manslaughter), large civil claims, judicial review. Sits in 17 locations nationwide.
District Court (+ Family / Youth)
Tier 2 โ€” General
95% of all NZ criminal cases. Civil claims, family law, youth justice. 60+ locations nationwide.
Disputes Tribunal / Tenancy Tribunal / Employment Authority
Start Here
This is where most everyday disputes are resolved โ€” cheaply, quickly, without lawyers. Up to $30,000 in Disputes Tribunal. No lawyers in Tenancy Tribunal.

Specialist Courts & Tribunals

Employment Court
Equivalent to High Court. Handles employment disputes that can't be resolved by the Employment Relations Authority. Strong worker protections.
Mฤori Land Court
Governs NZ's Mฤori freehold land โ€” ~5% of NZ's total land area. Established 1865. Sittings in Whangarei, Hamilton, Rotorua, Gisborne, and Wellington.
Waitangi Tribunal
Investigates Crown breaches of Treaty of Waitangi principles. Permanent commission since 1975. Cannot make binding orders โ€” but its recommendations have reshaped NZ law.
Human Rights Review Tribunal
Hears discrimination complaints referred by the Human Rights Commission. Can award significant damages. No lawyers required.
Environment Court
Hears appeals on resource consents, plan provisions, and RMA decisions. Has both judges and specialist commissioners. Sits nationwide.
Political Literacy

Your vote shapes the laws that shape your life

Every law in the spreadsheet above was passed by Parliament. Parliament is filled with people you elected. The 2026 election will determine who writes the next chapter of NZ law โ€” on housing, employment, climate, Treaty, justice, and more.

National
Labour
Green
ACT
NZ First
Te Pฤti Mฤori
TOP
01

Enrol to Vote

You can enrol from age 17 and vote from 18. Take 2 minutes at vote.nz. Every unregistered voter is a voice the system doesn't hear.

02

Understand MMP

NZ uses a Mixed Member Proportional system. Your party vote determines the make-up of Parliament โ€” often more powerful than your electorate vote.

03

Read Policy, Not Personality

Parties publish detailed policy platforms. The laws that govern your rent, wages, and rights are in those documents โ€” not on social media clips.

04

Submit to Parliament

When a bill is before a select committee, anyone can make a submission. Your two pages can become part of the official parliamentary record. This is real power.

How a Law Gets Made โ€” The NZ Legislative Process
1First Reading
โ†’
2 โ† YOU ARE HERESelect Committee
โ†’
3Second Reading
โ†’
4Committee Stage
โ†’
5Third Reading
โ†’
6Royal Assent โ†’ Law
Step 2 is where public submissions happen. Anyone can write to the select committee โ€” your submission is on the official record and MPs must consider it.
Real Voices

What changes when you know your rights

The law doesn't change โ€” but your relationship to it does.

"

I had no idea my landlord couldn't keep my bond for "marks on the walls." Filed with the Tenancy Tribunal, got $1,400 back in three weeks. No lawyer needed.

๐ŸŽ“
Jamie, 22
University student, Auckland
"

My employer dismissed me claiming I was "on a trial period" โ€” but they'd never put it in writing. The ERA found in my favour. I didn't even need a lawyer for the mediation.

๐Ÿ› ๏ธ
Marcus, 26
Tradesperson, Wellington
"

I wrote a select committee submission on the tenancy reforms bill. Two paragraphs. Six months later, the Act passed with exactly the amendment I'd suggested. I'm not a lawyer. I'm 17.

๐Ÿ—ฃ๏ธ
Aroha, 17
Secondary student, Hamilton
Free Legal Toolkit

The tools that make the law accessible

These are the free and low-cost resources every New Zealander should bookmark. Most people who "can't afford a lawyer" don't need one โ€” they need these.

๐Ÿ›๏ธ

Community Law Centres

Free legal advice from qualified lawyers across NZ. 24 centres nationwide. Drop-in clinics for employment, family, tenancy, and consumer matters.

communitylaw.org.nz โ†’
๐Ÿ“š

NZ Legislation Online

Every Act of Parliament, free and searchable. Legislation.govt.nz is the authoritative source โ€” the actual text, not a summary. Bookmark it.

legislation.govt.nz โ†’
๐Ÿค

Citizens Advice Bureau

Free, confidential advice on rights and options โ€” employment, consumer, family, immigration, benefits. 90+ locations. No appointment needed.

cab.org.nz โ†’
โš–๏ธ

Ministry of Justice

Court forms, fee schedules, legal aid eligibility, self-represented litigant guides. If you're going to a tribunal or court, start here.

justice.govt.nz โ†’
๐Ÿ“‹

NZ Parliament โ€” Have Your Say

Submit on any bill currently before a select committee. No legal training required. Your submission is on the official record and MPs must consider it.

parliament.nz/haveyoursay โ†’
๐Ÿ”’

Official Information Act Requests

Any NZ government agency must respond to your OIA request within 20 working days. FYI.org.nz makes this as easy as writing an email.

fyi.org.nz โ†’

A society that knows its rights
is an un-hackable society.

This is what Craffft is building โ€” not just for students, but for everyone who's ever felt the system was too complex, too expensive, or not meant for them. It was always meant for you.